Quality Manager LinkedIn Profile Optimisation

I build QRQC routines that move problems from detection to containment within the same shift, using clear triggers and escalation thresholds tied to PPM trends. For each recurrence risk, I run 8D with disciplined phase gates: immediate containment, root cause confirmation, corrective action, and effectiveness verification using SPC and inspection evidence. This approach helps teams stop “document-only” fixes and instead closes the loop with measurable outcomes such as reduced recurring defect rates and stable process behaviour. In practice, I maintain a live corrective action register and ensure each action references the relevant control plan item and critical-to-quality characteristic.

For IATF 16949 compliance, I strengthen the backbone of risk-based thinking by maintaining PFMEA quality, updating it when processes or suppliers change, and linking actions directly to severity/occurrence detection logic. I review control plans to ensure they reflect the current process, the agreed sampling strategy, and the inspection methods used on the line, including metrology activities where measurement uncertainty matters. I support audit readiness by running internal audits that test not only documentation, but also evidence of execution against procedures and the effectiveness of corrective actions. My reporting standard uses clear KPI dashboards for PPM, COPQ, complaint rate and audit findings to support management decisions.

Quality impact often sits upstream, so I manage supplier quality through structured supplier audits and corrective action follow-up with clear timelines and verification steps. I use risk-based questioning aligned to IATF expectations, then track supplier nonconformities through 8D and validate effectiveness by reviewing incoming inspection outcomes and complaint outcomes. When customer issues arise, I ensure the response is technically sound and traceable, combining containment actions with root cause evidence and a prevention plan tied to PFMEA controls. The result is faster closure, reduced escapes, and confidence from customers supported by consistent metrics such as PPM and complaint trendlines.

I use SPC to move from reactive inspection to proactive process management, focusing on key characteristics that drive PPM and customer acceptance. Where capability is challenged, I coordinate targeted analysis—trend investigation, cause verification, and updated control methods—so teams can see whether improvements are stable rather than temporary. I also ensure measurement confidence by aligning inspection planning with metrology requirements and, when applicable, MSA-aligned thinking for gauge reliability. By combining KPI visibility with statistical evidence, I help teams justify changes to control plans and confirm that corrective actions are truly effective.